Shipping

What Do I Do With a Broken Seal Load?

Freight brokers are increasingly facing consignees who reject freight when a carrier shows up at the delivery dock with a broken seal. Here is how you can defend against the trend. In both truckload and less-than-truckload shipments, shippers often require their freight to be transported in “sealed” containers. Sealed shipments help document chain of custody …

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Should a Freight Broker Pay the Shipper for Damage to the Shipper’s Cargo?

A question we frequently get from our broker clients is whether they should pay their client, the shipper, for loss or damage caused to the shipment during transit, and take an assignment of the shipper’s claim against the carrier. The question can be a difficult one and often largely depends on the broker’s relationship with …

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